FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to sales@attiir.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

FAQs

Yes, we ship worldwide to over 250 countries and regions. No matter where you are, we’ll deliver your furniture and decor right to your doorstep

We pride ourselves on fast shipping! Most orders are delivered within 1-2 weeks, depending on your location

We offer a 30-day return policy on all items. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.

Garment sizing and fit can differ. To ensure you find the perfect size, check the 'Size and Fit' tab and review the product measurements on each product page. If you need expert advice on sizing, contact us at sales@attiir.com

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress right to your home. You can also track your order using this page.

If you need to make changes to your order, please contact our customer service team as soon as possible: contact@attiir.com

All orders are shipped from our locations in the US, Asia, and Europe. If any part of your order is shipped from Asia or Europe, you'll be informed in the order confirmation email. Once your packages have been dispatched, you'll receive one or more emails with your tracking numbers. No additional taxes or duties will be charged for your items.

Your payment method will be charged immediately upon completing your order.

Shipping & Delivery

Our shipping options range from $5.99 to $9.99, catering to various needs. Depending on your global location we will provide the best shipping options available.

Most orders are ready to ship within 4-10 days, covering production and delivery. Tracking will update when your order reaches the local carrier. Please note that shipping times are estimates, and delays are out of our control.

For address changes after shipping, please contact us at sales@attiir.com. Note that a fee may apply. To avoid extra charges, ensure accurate shipping details at checkout.

Delivery starts after order confirmation, with a 24-72 hour processing window (excluding weekends). If items ship from different locations, delivery may take longer. Once your package leaves our hubs, you'll receive an email with tracking details. You can also track your order in the "Track My Order" section of your account.

Returns

To qualify for a return, please ensure the following: Items must be unused, unassembled, and in their original, pristine condition. All original packaging, including tags, instructions, and inserts, must be intact and included. Returns must be postmarked within 30 days of receiving your order.

If you receive an incorrect, defective, or damaged item, please contact us at support@attiir.com immediately. Do not attempt to repair or return the item before contacting us.

Unless otherwise specified, returns must be made using the original shipping method from your order (e.g., UPS, Freight, etc.). Our team will provide you with detailed instructions for the return process.

Contact our Customer Support team at support@attiir.com. They will provide you with detailed return instructions

Unable to find satisfactory answers ? Contact Support